Shipping policy

Free shipping on orders of $50 or more. Orders under $50 ship for a flat $5.95. The $50 total is based on the price of your items after any discounts, before tax.

Where we ship: We currently ship to addresses within the United States.

Processing time: We pack and ship orders ourselves from Pennsylvania within 1–3 business days (Monday–Friday, excluding holidays). You'll get a confirmation email when you order and a tracking number when your order ships.

Delivery time: Most orders arrive within 2–7 business days after they ship. Delivery times are estimates and can be affected by weather, holidays, or carrier delays.

Delays: If we can't ship your order within the time stated above, we'll email you with a new estimated shipping date and give you the option to cancel for a full refund.

Lost or missing packages: If tracking shows your package as delivered but you can't find it, please check with neighbors and your local post office, then contact us within 7 days. If your package hasn't arrived within 14 days of shipping, contact us and we'll work with the carrier and send a replacement or give you a full refund.

Sales tax: Sales tax is added at checkout where required by law.

Questions? Email us at hello@cozyfinch.com.